Currently we only ship inside the UK. If you're address is outside the UK, please contact us via the contact page and we will get back to you with a solution.

Delivery times vary depending on the season but we aim to have your order with you within 4-5 working days. Due to the size of our products, this may vary.

Products must be returned within 30 days, in their original packaging, unopened and unused (inflation of any product counts as used). Please see our returns terms and conditions for further information. To return a product, please contact us via info@helios-air.com so we can provide you with a returns form. Please quote your order number to make the process as efficient as possible. Ex-demo products are not available for returns.

Yes, visit your cart and there you will see the payment options.

Yes! Visit your cart and see what payment options are available to you.

Pre-orders depend on the time of year and availability. We will be in touch to inform you of the delivery date for your order.

Currently we don't have a physical store but we're looking for retail partners. If you are a retail partner and you would like to stock a Helios collection, please contact us via info@helios-air.com to discuss further.

With a manual pump, the Air Lounger takes less than 1 minute to inflate. With a 12v or 240v electric pump, it will take a matter of seconds. Make sure you don't inflate the Air Lounger over 8psi and the Rear Bolster to over 1.5psi.

Yes, each Air Lounger comes with its own padded storage bag. Make sure the Air Lounger is completely dry before you pack it away. The padded storage bag is large enough to fit your Air Lounger, manual pump, and repair kit in.

Yes, just be careful of any sharp objects, stones or rocks that could puncture the surface of the lounger. Make sure the space is clear of these.

Currently our Air Lounger is available in our signature royal blue and white. However, we are looking into alternative options for the future. Watch this space!

The Air Lounger has enough buoyancy to keep it semi-submerged when one person is sitting on it. However, this product must not be used as a flotation device and cannot be used as a personal flotation device. Make sure you can easily stand up in the water if required.

Yes, all our products come with a 1 year warranty as standard. For further information, terms and conditions, please visit our warranty page. .

The Air Bar can hold any size beverage up to the diameter of a 330ml can. If it is tight, do not force it in as you may struggle it get it out and you risk damaging the internal structure of the Air Bar.

With a manual pump, the Air Bar takes less than 1 minute to inflate. Using a 12v or 240v electric pump will reduce the inflation time but be mindful of the maximum inflation pressure of 8psi. Do not over inflate as you risk damaging the internal structure.

The Air Bar has enough buoyancy to be used on calm water, even when full of drinks. However, this product must not be used a flotation device or personal flotation device.